Are You Following Up?

I’ve been thinking a lot lately about follow up and how important it is to a business. It’s a critical success skill that cannot be neglected. It’s been my experience that most people understand the value of follow up, but don’t always honor...

Be Passionate About Providing Great Service

Henry Ford had some thoughts about service, too. Here’s what he had to say, “A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.” Now why would Henry say a thing like that? Maybe because...

3 Surefire Ways to Open your Speech

The beginning of your speech is incredibly important. It sets the tone for your entire presentation. The audience is going to decide at the opening whether you deserve their full attention or not. So, you need to be armed with techniques that work to grab your...
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